ACCEPTABLE USE POLICY
This Acceptable Use Policy (“AUP”) governs the use of Monkey Tree Hosting’s web hosting service. Violation of this AUP may result in suspension or termination of your service. In the event of a dispute between Customer and Monkey Tree Hosting regarding the interpretation of this AUP, Monkey Tree Hosting’s interpretation, in its reasonable commercial judgment, shall govern.
You may not publish or transmit via Monkey Tree Hosting’s service any content that Monkey Tree Hosting reasonably believes:
- constitutes child pornography;
- is excessively violent, incites violence, threatens violence, or contains harassing content or hate speech;
- is unfair or deceptive under the consumer protection laws of any jurisdiction, including chain letters and pyramid schemes;
- is defamatory or violates a person’s privacy;
- creates a risk to a person’s safety or health, creates a risk to public safety or health, compromises national security, or interferes with a investigation by law enforcement;
- improperly exposes trade secrets or other confidential or proprietary information of another person;
- is intended to assist others in defeating technical copyright protections;
- clearly infringes on another person’s trade or service mark, patent, or other property right;
- promotes illegal drugs, violates export control laws, relates to illegal gambling, or illegal arms trafficking;
- is otherwise illegal or solicits conduct that is illegal under laws applicable to you or to Monkey Tree Hosting; or
- is otherwise malicious, fraudulent, or may result in retaliation against Monkey Tree Hosting by offended viewers.
Content “published or transmitted” via Monkey Tree Hosting’s service includes Web content, e-mail, bulletin board postings, chat, and any other type of posting or transmission that relies on any Internet service provided by Monkey Tree Hosting.
You must take reasonable security precautions. You may not provide free hosting services to your clients. You must protect the confidentiality of your password, and you should change your password periodically.
Obeying the Law
As Monkey Tree Hosting is registered and located within England, we are required to follow any and all English laws. This provision applies to all Services provided and maintained by Monkey Tree Hosting, whether located within England or other countries.
Each customer is required to utilize as little server resources as possible, so as to allow for reasonable performance by all Monkey Tree Hosting customers. Because server CPU and memory are shared resources, excessive consumption of these resources can interfere with or completely prevent normal service performance for other users. The Company reserves the right to suspend or terminate Services on any account that, at our sole discretion, is abusing server resources. Such suspension or termination can occur at anytime without prior warning, and for any or no reason.
Any and all abusive actions directed towards our staff will not be tolerated. If you use foul language, threaten us, or do anything else that we may find offensive, you will be subject to, at the Company’s sole discretion, suspension or termination of Services without refund, with or without notice. This includes, but is not limited to, threats to sue, slander, libel, publicly post, or chargeback.
Restriction on Storage Space Usage
All accounts are subject to the following restrictions on storage space usage:
- Accounts must have valid, working websites, and not violate any previously subscribed terms
- Accounts are not for use of mass storage of backups, files, audio, video, zip files or others at our discretion
- Accounts are not for use of mass distribution of files, such as torrents or mirrors
- Any account found violating these terms may be suspended or terminated without warning
You may not send any unsolicited e-mail, either in bulk or individually, to any person who has indicated that they do not wish to receive it.
You must comply with the rules of any other network you access or participate in using your Monkey Tree Hosting’s services.
Material Protected by Copyright
You may not publish, distribute, or otherwise copy in any manner any music, software, art, or other work protected by copyright law unless:
- you have been expressly authorized by the owner of the copyright for the work to copy the work in that manner;
- you are otherwise permitted by established English copyright law to copy the work in that manner.
Monkey Tree Hosting will terminate the service of repeat copyright infringers without refund.
Copyright Infringement Notice (Digital Millennium Copyright Act)
If you believe your copyright is being infringed by a person using the Monkey Tree Hosting network, please send your notice of copyright infringement to firstname.lastname@example.org.
Your notice must include the following:
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
- Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted words at a single site are covered by a single notification, a representative list of such works at that site;
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Monkey Tree Hosting to locate the material;
- Information reasonably sufficient to permit Monkey Tree Hosting to contact you, such as an address, telephone number, and, if available, an e-mail address;
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, the copyright owner’s agent, or the law;
- A statement that the information in the notification is accurate, and under penalty of perjury that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
You must have valid and current information on file with your domain name registrar for any domain hosted on the Monkey Tree Hosting network.
Monkey Tree Hosting is under no duty, and does not by this AUP undertake a duty, to monitor or police our customers’ activities and disclaims any responsibility for any misuse of the Monkey Tree Hosting network.
You may not engage in illegal, abusive, or irresponsible behavior, including but not limited to:
- Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures (including those belonging to Monkey Tree Hosting and its customers) without express authorization of the owner of the system or network;
- Monitoring data or traffic on any network or system without the authorization of the owner of the system or network;
- Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks;
- Use of an Internet account or computer without the owner’s authorization, including, but not limited to Internet scanning (tricking other people into releasing their passwords), password robbery, security hole scanning, and port scanning;
- Forging of any TCP-IP packet header or any part of the header information in an e-mail or a newsgroup posting; or
- Any conduct that is likely to result in retaliation against Monkey Tree Hosting’s network.
- Use of Monkey Tree Hosting’s network in a way that unreasonably interferes with Monkey Tree Hosting’s other customers use of the network
Changes to the AUP
We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you.
Expert Support from Real People
If you’re working, so are we! Our UK based experts are on hand 24/7 to provide you with the support you need – from servers to mailboxes and everything in between.
Your Business Matters to Us
Whether you are a small, single-person operation or a large multi-national corporation, we’re dedicated to providing a customised hosting solution to build your brand online.